Frequently Asked Questions
Digital Advisory and Audit
Digital Strategy Development
Social Media Management
Digital Media Buying and Planning
Mobile Ads & Monetization
Web and Apps Development
Product Design & UX/UI
Data Integration
We work with your business to engineer ROI focused digital footprints and strategies that connect, engage and convert your intended consumers online.
We are passionate about businesses looking to build their brand presence online, reach millions of audiences across multiple channels or simply convert strangers in loyal customers.
We love to see businesses grow and scale, it’s a thing of pride that we helped your brand along this journey. One of the things we are proud of, is the high quality of our services and how affordable they are. We offer fair prices based on the scope and size requirements of your digital strategy.
Yes we can! and we promise you’ll be pleasantly pleased and surprised.
We require your brand portfolio and all other related assets, however if this isn’t available our team of creatives will create quality assets befitting of your brand message.
There will be no refunds after campaigns have been launched and gone live, or websites and apps are in development stages. That’s why we ensure that your business is fully onboard with our strategies before we begin.
We create and curate all the content for your social media. However, you may be required to provide adequate information or visuals upon our request.
Yes, we can. We are highly adaptable.
We accept first instalment payments of 70%, and then 30% payments before the end of a campaign for the first time, if you decide to continue with us (which you will) then we go on to charge you before we launch another campaign.
For other projects, like web and app development, digital advisory and audit (first consultation if free), we follow the same 70 – 30% model.
For Mobile Advertising, we charge a 100% down payment.
For clients who want to be on retainers we accept full payment with some discounts.
We charge you after our strategy has been approved, before we begin work on your project.
Most definitely, our team are more than happy to be used for a quick fix or a minor tweak.
No, we don’t.
We have consulted and built digital strategies for brands and businesses across various and niche industries. So, yes most definitely! we specialize in your industry.
Our In-house consultants are one of the best in the Industry, we operate a consultative system where understanding your business first is paramount before we map out a digital strategy for growth and scalability, this would take us between 5 – 7 working days.
We are a remote first company with global employees, this means that there’s always someone monitoring your account 24/7, there’s always someone ready to attend to both you and your customers.
We send in weekly campaign reports, and ensure at least one virtual meeting per week to remain aligned on the business objectives.
Campaigns results are typically dependent on your business objectives, you can start seeing results from 4 – 8 weeks, we always advise to give campaigns more time to generate as much data as possible to build an audience pool of loyal customers who’d always remember your brand.
Costs are dependent on the platform, duration, scope, size, and objective of the campaign.
It typically takes 7 working days for some housekeeping before a campaign is launched and goes live.
We will work with you to define an ROI target at the start of the project. We can’t ever guarantee a specific result or ROI – but we can work towards these goals and most times, exceed your expectations.
Yes we are accessible to all businesses, including those in the direct to consumer (D2C) e-commerce sector.
All contracts are based on negotiations with prospective clients. We aren’t in the business of trapping clients. We only aim to satisfy and deliver quality results.
Yes, you can. Our processes are very transparent and credible.
Yes, you are free to opt out of our services based on the terms of our contractual agreement.
We offer strategies that can increase your conversion rate as a part of all our service categories.